Impact Evaluation of Quality Management in Higher Education
Coordonnateur : Leiber Theodor
This volume works towards overcoming the lack of systematic impact evaluation in higher education, particularly analyses which are not restricted to ex-post gathered data and expert assessments. Since (higher) education is more important than ever in knowledge societies, high priority should be ascribed to quality management (QM) in higher education institutions (HEIs). Consequently, impact evaluation of QM effectiveness is indispensable because it generates the knowledge required for quality (management) improvement.
The introductory chapter elucidates the motivation and objective of impact analyses of QM in HEIs and provides an overview of the volume?s other contributions. One chapter reflects on success factors and un-/intended effects of QM, while another one analyses more discoursive ways of evidence-informed guidance of QM policies which are complementary to rigorous impact studies. Five chapters investigate QM effectiveness in HEIs by ex-post and simultaneous impact evaluation in European case studies, including assessments of students, teachers, quality managers, and institutional leadership. The case studies comprise universities from Germany, Spain, Finland, and Romania. The final chapter reports a SWOT analysis of impact evaluation of QM in HEIs, which is suggested as a tool for bridging the notorious gap between the demanding methodology of impact evaluation and its proper implementation.
This book was originally published as a special issue of the European Journal of Higher Education.
Theodor Leiber is a Higher Education Researcher with the Evaluation Agency Baden-Wuerttemberg, Germany, and Associate Professor of Philosophy at the University of Augsburg, Germany. He has doctoral degrees in Theoretical Physics and Philosophy, and a habilitation in Philosophy. His research and teaching focus on evaluation, impact studies, performance measurement and governance, and quality management and organisational development in higher education, as well as philosophy of science and ethics.
Date de parution : 12-2020
17.4x24.6 cm
Date de parution : 05-2019
17.4x24.6 cm
Thèmes d’Impact Evaluation of Quality Management in Higher Education :
Mots-clés :
QA Effect; Impact Evaluation; European Journal of Higher Education; Endline Survey; Before-after comparison; External QA Procedure; Evidence-based policy; QA Procedure; Ex-post analysis; QA Staff; Higher education; Impact Evaluation Survey; Impact evaluation of quality management; QA Improvement; Institutional evaluation; European Quality Assurance Register; Knowledge society; Rigorous Impact Studies; Methodology; Internal QA; Programme accreditation; HEI Management; Programme review; Impact Evaluation Methodology; Quality assurance; EUA; Quality management; Higher Education Quality Assurance; SWOT analysis; Review Board; Evidence Based Policy Making; Mechanical Engineering Programme; External Quality Assurance System; Quality Management Processes; Student Engagement; NSSE Benchmark