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Quality Management Practices in MSME Sectors, 1st ed. 2021 Springer Tracts in Mechanical Engineering Series

Langue : Anglais

Auteur :

Couverture de l’ouvrage Quality Management Practices in MSME Sectors
The book explains the importance of and investigates the quality management aspects in micro, small and medium enterprises (MSME) sectors. It emphasizes on the need of quality management practice and explores the applicability of various quality tools in MSMEs and stages in company where quality management practices are applied. Various topics covered in this book include control charts, Pareto charts, customer relationship management, failure mode effect analysis, QMS implementation stages, competitiveness, and benefits of QM practices. This book will be useful for the researchers and industry professionals from the areas of mechanical engineering, industrial engineering, and manufacturing.
Chapter 1: Quality Management and MSMEs
Introduction  
MSMEs Classification
Importance of quality in business
Evolution of quality management 
 Statistics for Quality Management
 Data Collection
 Measurement Scales
 Measures of Central Tendency
Summary of Literature studies
Concluding remarks
Chapter 2: Quality Management: Tools and Standards 
Introduction 
Quality Management Tools
Cause and Effect/fishbone/Ishikawa Diagram
Construction steps 
      Check Sheet
               Check sheet procedure
               Advantage of using Check sheet
        Control Charts
               Common types of control charts
               Guideline to draw Control chart
       Process Flow chart
                Guideline to draw Flow chart
                Advantage of using Flowcharts
       Histogram
                Step to construct Histogram
               Advantage of using Histogram
       Pareto Chart
             Guideline to construct Pareto chart
             Advantage of Pareto chart
       Scatter Plot
                Step to construct scatter plot
        Customer Relationship Management (CRM)
                 CRM software
          Enterprise Resource Planning (ERP)
          Kaizen
          Failure Mode Effect Analysis (FMEA)
                     Step wise step procedure for FMEA
                      Advantage of FMEA
           Kanban
           Poka-Yoke
           Quality Function Development (QFD)
           Supply Chain Management (SCM)
           Six Sigma
          5 S and House Keeping
Quality System Standards 
ISO 9000 and other Derivatives
Action Plan for implementing ISO 9001: 2008 Standards
Concluding remarks
Chapter 3: QUALITY MANAGEMENT IN MSME SECTORS 
Introduction
Problem Definition 
      Study Objectives
      Research Methodology
      Sample Size Determination
Design of Pilot Instrument 
General Information
Information on need of Quality Management Practices and Quality Standard Certification
Information on Quality Management Practices
Information on Competitiveness
Information on Benefits After Implementing Quality Management Practices
Critical Success Factors Which may Help MSMES In Adoption of Quality Management Practices
       Pre-testing of instrument
       Respondents and their profile 
Concluding remarks
 
Chapter 4: NEED OF QUALITY MANAGEMENT PRACTICES
Introduction
Data collection
Data analysis
Response Profile
Need Of Quality Management Practices
Concluding remarks
 
Chapter 5: QMS IMPLEMENTATION STAGES
Introduction
 Sector of operation
 Year wise adoption of quality practices
Stage in company where QM practices applied
 Nature of quality management tools being applied
Concluding remarks
Chapter 6: INFORMATION ON COMPETITIVENESS
Factor conditions
Demand conditions
Related and supported industries
Firm structure, strategy and rivalry
Government and culture
Concluding remarks
Chapter 7: INFORMATION ON BENEFITS AFTER  IMPLEMENTATION OF QM  PRACTICES
Introduction
Benefits of QM implementation 
Concluding remarks
Chapter 8: CRITICAL SUCCESS FACTORS IN ADOPTION OF  QM PRACTICES
 Strategic factors
Tactical factors
Operational factors
Concluding remarks
Chapter 9: COMPARATIVE ANALYSIS OF COMPETITIVE POSITIONING AMONG MSME SECTORS 
Introduction
Pharmaceutical sector
Electronics Sector
Automobile sector
Food sector
Textile sector
Concluding remarks

Dr. Rajiv Kumar Sharma is presently working as Associate Professor and has also served as Head of Department of Mechanical Engineering NIT Hamirpur (H.P). He obtained his B.Tech (Hons) from SLIET Longowal (CFTI), Punjab , M.Tech (Hons) in Industrial and Production Engineering with Gold Medal from  Thapar University Patiala and  doctoral degree (Ph.D) from Indian Institute of Technology; IIT Roorkee-247667. 

Till so far he has guided 05 PhD theses, 25 M.Tech Thesis and more than 50 U.G projects in various areas of engineering. He has research and teaching experience of more than 15 years and about 100 publications in International journals of repute. He is also on Editorial Board of many reputed Journals such as International Journal of Quality and Reliability Management, TQM Journal , Emerald Publishers; International Journal of Strategic Business Alliance, Inderscience Publishers, Advances in Production Engineering & Management, Production Engineering Institute (PEI), University of Maribor, Maribor, Slovenia European Union (EU). He has completed sponsored project from UGC and DST. His research interests include Supply chain and Logistics, Flexible manufacturing systems, statistical quality control, system reliability and maintenance, quality engineering, six sigma, lean manufacturing and Industry 4.0.

Includes a tool to assess the competitive positioning of MSME sectors

Investigates the quality management aspects in micro, small and medium enterprises (MSME) sectors

Includes control charts and Pareto charts

Date de parution :

Ouvrage de 202 p.

15.5x23.5 cm

Disponible chez l'éditeur (délai d'approvisionnement : 15 jours).

158,24 €

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Date de parution :

Ouvrage de 202 p.

15.5x23.5 cm

Disponible chez l'éditeur (délai d'approvisionnement : 15 jours).

158,24 €

Ajouter au panier

Thème de Quality Management Practices in MSME Sectors :