Organizational Learning from Performance Feedback: A Behavioral Perspective on Multiple Goals A Multiple Goals Perspective Elements in Organization Theory Series

This Element synthesizes the current state of research on organizational learning from performance feedback and develops a new perspective that deals with the influence of multiple goals. In keeping with the centrality of motives in Cyert & March's influential model, this new perspective rests on a foundation of individual level behaviors that are responsive to mechanisms at the organizational and environmental level of analysis. A key aim is to lay out an agenda for a new wave of empirical research on the interconnections of decision-makers, organizations, and the environment that influence organizational responses to performance.

1. Introduction; 2. The Core Model of Performance Feedback: Goals, Aspiration Levels, Search, and Change; 3. The Modified Core Model; 4. Multiple Goals; 5. Extended Model; 6. An Example; 7. Future Research; 8. Conclusion.