Understanding and Changing Your Management Style (2^nd Ed.) Assessments and Tools for Self-Development J-B Warren Bennis Series

• Includes a proven pathway for becoming an effective manager
• Contains new information on management style and leadership, human nature and neuroscience, and the dark side of management
• Includes a self-assessment for each of the six building blocks to successful management

This research-based book offers the tools leaders need to improve their management style and succeed in the workplace.

Preface v

About the Author vii

Introduction: What Leaders and Managers Need to Know About Human Nature 1

1 Assumptions, Perceptions, and Feelings: How They Influence Performance 17

Pre–Chapter 2 Activity: What is My Psychological Type? 51

2 Psychological Type: A Cognitive Approach 63

Pre–Chapter 3 Activity: What Are My Needs? 115

3 Needs: Our Pathways to Competence 125

Pre–Chapter 4 Activity: What Are My Power Bases? 145

4 The Bases of Power: The Uses and Abuses of Influence 153

Pre–Chapter 5 Activity: What is My Conflict Style? 181

5 Conflict: Getting to Resolution 193

6 Values: Our Compass in Life 223

Pre–Chapter 7 Activity: What is My Stress Quotient? 243

7 Stress: Responding to Pressure 255

8 Management Scenarios 289

9 Integration of the Building Blocks 317

Bibliography 331

Index 337

The Author

Robert C. Benfari, AB, MBA, PhD, MSPH, is a multidiscipline behavioral scientist who has spent most of his career in teaching, research, and practice as a professor at the Harvard School of Public Health and the Division of Continuing Education. Benfari also consults to industry and government and conducts workshops on developing one's management style.