Quality Management Theory and Application
Auteur : Mauch Peter D.
In the past, when goods and services were simpler, measurement of quality was self-evident. As business became more complicated, so too did the implementation of quality management and our ability to measure it. Ultimately, the practice of quality strayed from being a business practice to become much more of an engineering discipline producing plenty of data, but little actual improvement.
In Quality Management: Theory and Application, highly respected quality management specialist Peter Mauch shows you how to set up a Quality Management System (QMS) that will stay aligned with your business goals. Using examples from actual situations that can be readily applied in any industrial situation, these pages will show you how to:
- Plan for quality by setting objectives and metrics, and creating effective flexible blueprints, and procedures
- Get staff involved by understanding how to motivate and train them
- Establish responsibility and accountability across your entire organization
- Create the right reporting mechanisms and learn how to analyze them
- Understand the value and particulars of certification
QMS is a performance-reporting system designed to accumulate and report data useful for the achievement of management?s objectives. Combining the technical aspects of quality engineering with successful business management practices, this book will teach you that quality is an ongoing practice, and that it must be implemented throughout an organization rather than stand as the responsibility of one department. Ultimately, through this system, you will align individual departments to continuously maximize quality throughout your entire organization.
Organizing for Quality. Planning for Quality . Controlling for Quality. Staffing for Quality. Motivating for Quality . Special Topics in Quality. Appendices.
Peter D. Mauch is affiliated with Control Solutions, Inc., in Aurora, Illinois.
Date de parution : 05-2017
15.2x22.9 cm
Date de parution : 01-2010
Ouvrage de 120 p.
15.2x22.9 cm
Thèmes de Quality Management :
Mots-clés :
Ranked Order Analysis; Risk Analysis; system; Nonconformance Activity; sales; PQP; order; Job Analysis; long; LTI System; range; Reliability Engineer; objectives; Es Ta; responsibility; Nonconforming Units; center; Long Range Objectives; short; Software Reliability Engineering; providing; Software Reliability; Vice Versa; Tertiary Education; Reliability Engineering; St Ep; Ra Te; Lead; Postsecondary Education; Material Review Board; Providing Management Information; Pe Rc; Foundation Degree Qualification; Abraham Zaleznik; Nonconforming Product