Service Extraordinaire Unlocking the Value of Concierge Medicine

Concierge medicine represents a relatively novel health care delivery model that is becoming more appealing both to providers and patients because of its potential to improve quality and value in health care. A gap exists in the current literature regarding the benefits and challenges associated with concierge medicine as well as best practices for developing and sustaining a successful, patient-centered concierge practice. This book aims to close the gap by discussing the role of concierge medicine in the context of the evolving U.S. healthcare system and the changes produced by the Affordable Care Act. It will address questions about affordability, access, quality, value, communication, technology, and patient-centered care, and will include real-world best practice examples from a successful concierge medicine practice.

Chapter 1: Introduction

Chapter 2: What is Concierge Medicine?

Chapter 3: Why Concierge Medicine?

Chapter 4: Other Concierge Models

Chapter 5: Lessons from Other Industries

Chapter 6: The Art of Superlative Care

Chapter 7: The ABC’s of Concierge Care

Chapter 8: Concierge Lessons for Non-Concierge Physicians

Chapter 9: Concierge in a Health Care System

Chapter 10: Conclusion

F. David Winter serves HealthTexas Provider Network, a 1000 + physician organization in partnership with Baylor Scott & White Health, as its Chairman of the Board, President and Chief Clinical Officer. He also is in the private practice of internal medicine at the Tom Landry Center on the campus of Baylor University Medical Center.

He received his medical degree from the University of Texas Medical Branch in Galveston, completed an internship and residency at Baylor University Medical Center, and has been awarded a Masters of Science in Medical Management from the University of Texas at Dallas. He has been honored with a Mastership in the American College of Physicians and has served that organization as Governor of the Northern District of Texas and Board member of the national PAC. He has been recognized with the Significant Sig Award of Sigma Chi fraternity and is listed in The Most Powerful Dallas 500 Business LeaderS by D CEO Magazine in 2016.

Dr. Winter enjoys teaching as an attending physician in the Internal Medicine Department at Baylor University Medical Center, is on the Clinical Faculty of Southwestern Medical School at the University of Texas Health Science Center, and is an Adjunct Professor in the School of Management at the University of Texas at Dallas.

He serves on the Board of the Baylor Scott & White Health Care System, the Board of the Heart Hospital at Baylor Plano, Director of the System Professional Oversight Committee of BS&W, Member of the System Corporate Compliance Committee, and Board member of the STEEEP Governance Council.

He has served as consultant to the King Faisal Specialty Hospital and Research Centre in Riyadh, Saudi Arabia, the Dallas Sidekicks Professional Soccer Team, the Executive Health Program of the ABC Hospital in Mexico City, the Ministry of Health in El Salvador, the Guatemala Minister of Health in Guatemala, St Francis Medical Group i