Artificial Intelligence for HR Use AI to Support and Develop a Successful Workforce

Getting to grips with artificial intelligence (AI) and the way it's changing the world of work is essential for HR professionals. From using natural language processing to ensure job adverts are free from bias and gendered language to implementing chat bots to enhance the employee experience, AI has created opportunities for the HR function. Artificial Intelligence for HR empowers HR professionals to leverage this potential and use AI to improve efficiency and develop a talented and productive workforce. Outlining the current technology landscape as well as the latest AI developments, this book ensures that HR professionals fully understand what AI is and what it means for HR. Covering everything from recruitment and retention to employee engagement and learning and development (L&D), Artificial Intelligence for HR outlines what value AI can add to the HR function and how to achieve this. It also includes essential discussion of the challenges that can arise from AI and how to deal with them including how to balance a human workforce with the rise of machine learning and robotics. Packed with practical advice and case studies from global organizations including Johnson & Johnson, this book equips HR professionals with the ability to use AI to recruit and develop a successful workforce and thrive in the future world of work.

Ben Eubanks is an HR industry analyst and influencer. He is the principal analyst at Lighthouse Research Advisory where he oversees the development of research, assets, and insights to support HR, learning, and talent. He is also the founder of the HR community, UpstartHR, the co-founder of the HR Revolution event and the host of podcast We Are Human.

Defines artificial intelligence (AI) for the non-expert and explains its impact on the HR function