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Winning at Collaboration Commerce The Next Competitive Advantage

Langue : Anglais

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Couverture de l’ouvrage Winning at Collaboration Commerce

"Real time Collaboration Enterprise" is the new business model for market domination. Billions of dollars will be spent in this field, and by 2007 the majority of Global 1000 enterprises will be deploying real-time collaboration business processes to be a core of their business portfolios. Based on their extensive experience with cutting-edge technology, the authors discuss how to successfully implement collaboration commerce solutions, reporting lessons learned from leading companies such as P&G, Astra Zeneca, SAP, and Microsoft.

Part 1 The Fundamentals; Chapter 1 C-Commerce Shift; Chapter 2 C-Commerce Drivers and Benefits; Chapter 3 C-Commerce Framework; Part 2 Making It Happen; Chapter 4 The Governance Dimension; Chapter 5 The Strategy Dimension; Chapter 6 The Process Dimension; Chapter 7 The Information Technology Infrastructure Dimension; Chapter 8 The People Dimension; Chapter 9 The Culture and Change Dimension; Chapter 10 The Measurement Dimension; Part 3 The Implementation Path; Chapter 11 C-Commerce; Chapter 12 C-Commerce Quick Review;
Professional Practice & Development
Heidi Collins, Cindy Gordon, José Cláudio Terra
A great way to get started on thinking about the implications of collaboration, and more importantly a way to take action before the networked economy passes you by.'-- Dave Snowden, CEO and Founder, The Cynefin Center'RBC Financial Group is continually looking through what the authors call the collaborative lens when we develop or enhance our business to improve the client experience. Dr. Gordon and her co-authors have done an outstanding job in highlighting real world examples of how C-commerce can take you to new heights when you're ready to look beyond the walls of your organization and partner with the best.'-- Martin Lippert, Vice Chair and Head, Global Technology and Operations, RBC Financial Group'Whether you are an innovator or a forward-looking executive at an industry leader, Co