Six Key Communication Skills for Records and Information Managers
Auteur : Neal Kenneth Laurence
1. Be brief: how brief?2. Be clear: is my proposal full of jargon?3. Be receptive: am I asking questions and listening?4. Be strategic: what am I trying to achieve?5. Be credible: why should you believe me?6. Be persuasive: are you persuaded yet?7. Case histories: why should you adopt my business case?
- Addresses communication skills specifically for records and information managers while clarifying how these skills can also benefit professionals in any discipline
- Includes case history examples of how communications skills made a difference in business and/or personal success
- Focuses on written, verbal and presentation skills, where many books emphasize only one of these areas
Date de parution : 08-2014
Ouvrage de 220 p.
15.5x23.2 cm