Introduction to Hospitality, Global Edition (7^th Ed.)

For all introductory-level courses in hospitality

Prepare students to succeed in any area of the hospitality industry

Introduction to Hospitality, Seventh Edition, focuses on hospitality operations while offering a broad, comprehensive view of the world?s largest industry. The text is organized into four sections: hospitality and lodging; beverages, restaurants, and managed services; tourism, recreation, attractions, clubs, and gaming; and assemblies, events, attractions, leadership, and management. Each section includes real-world profiles, first-hand accounts, and engaging case studies to help readers connect with the material and foster an appreciation of the industry?s unique enthusiasm and passion. New photos, page layouts, and hands-on examples help students understand the how-to aspects of today?s hospitality industry. Updated to reflect today?s trends and realities, the Seventh Edition contains new coverage of spas, updated and new corporate profiles, salary information, hospitality-related technologies, and more!  

MyHospitalityLab^® not included. Students, if MyHospitalityLab is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN and course ID. MyHospitalityLab should only be purchased when required by an instructor. Instructors, contact your Pearson representative for more information.

MyHospitalityLab is an online homework, tutorial, and assessment program designed to work with this text to engage students and improve results. Within its structured environment, students practice what they learn, test their understanding, and pursue a personalized study plan that helps them better absorb course material and understand difficult concepts. To help students explore the hospitality industry, MyHospitalityLab includes industry-specific simulations from Hospitality & Tourism Interactive (HTi), and real case studies written by industry leaders.

PART I: INTRODUCING HOSPITALITY AND LODGING

1.  Introducing Hospitality

2.  The Hotel Business

3.  Rooms Division

4.  Food and Beverage

PART II: BEVERAGES, RESTAURANTS, AND MANAGED SERVICES

5.  Beverages

6.  The Restaurant Business

7.  Restaurant Management

8.  Managed Services

PART III: TOURISM, RECREATION, ATTRACTIONS, CLUBS AND GAMING

9.  Tourism

10.  Recreation, Attractions, and Clubs

11.  Gaming Entertainment

PART IV: ASSEMBLIES, EVENTS, ATTRACTIONS, LEADERSHIP, AND MANAGEMENT

12. Meetings, Conventions, and Expositions

13. Special Events

14. Leadership and Management

This title is a Pearson Global Edition. The Editorial team at Pearson has worked closely with educators around the world to include content which is especially relevant to students outside the United States.

Introduction to Hospitality, Seventh Edition:

• Helps students prepare to succeed in any area of the hospitality industry. Includes thorough coverage of all segments of the industry, including tourism, lodging, restaurants, managed services, recreation, theme parks, clubs, gaming, assemblies, event management, and more.
• UPDATED: Helps students link concepts and theory to real-world practice. Illuminates many topics with current case studies based on industry scenarios. A new case study is included for each chapter and updated questions are available via MyHospitalityLab. (Ex. Chapter 3, Overbooked: The Housekeeping Perspective)
• Illuminates the experience of working in the field.
  • UPDATED: Introducing.. and A Day in the Life of... features introduce students to industry practitioners’ careers, the issues and challenges they encounter, and their achievements and contributions.
  • UPDATED: Corporate Profiles showcase the practices, growth, and scope of leading corporations and organizations. (Ex. Chapter 1)
  • UPDATED: Focus on… boxes offer insights from leading academicians, educators, and industry experts who link the text’s concepts to real-world applications. A new Focus on Development by Dr. Chad Gruhl of Metropolitan State University of Denver appears in Chapter 2.
  • NEW: How To… features highlight and examine an essential function or issue within the hospitality industry. (Ex. How to Get a Step Ahead in the Industry, Chapter 1)
  • NEW: Technology Spotlights focus on a wide variety of technological processes, systems, and products used within the hospitality industry. (ex. Chapter