Governance for Urban Services, 1st ed. 2020 Access, Participation, Accountability, and Transparency Advances in 21st Century Human Settlements Series

1. Governance for Urban Services: Towards Political and Social Inclusion in Cities

Shabbir Cheema

Jorrit de Jong and Fernando Monge

Harry Blair

4. Public-Private Partnerships to Improve Urban Environmental Services

Bharat Dahiya and Bradford Gentry

5. Gender Equality and Local Governance: Global Norms and Local Practices

6. Developing Capacities for Inclusive and Innovative Urban Governance

Adriana Alberti and Mariastefania Senese

Wilmar Salim and Martin Drenth

8. Political and Social Inclusion and Local Democracy in Indian Cities: Case Studies of Delhi and Bengaluru

Debolina Kundu

9. Access of Low - Income Residents to Urban Services for Inclusive Development: The Case of Chengdu, China

Bo Qin and Jian Yang

10. Access to Urban Services for Political and Social Inclusion in Pakistan

Nasir Javed and Kiran Farhan

11. Governance for Urban Services in Vietnam

Nguyen Duc Thanh, Pham Van Long and Nguyen Khac Giang

12. Serving Africa's Citizens: Governance and Urban Service Delivery

Camilla Rocca and Diego Fernandez Fernandez

Shabbir Cheema is a Senior Fellow at Harvard Kennedy School’s Ash Center for Democratic Governance and Innovation. Previously, he was the Director of the Democratic Governance Division of the U.N. Development Program (UNDP) in New York and the Director of the Asia-Pacific Governance and Democracy Initiative of East-West Center in Hawaii. His interests include democratic governance, urban management and public sector innovations. He has lived and worked in regional institutions and universities in Southeast Asia, East Asia and South Asia.

As a senior UN official, Cheema prepared the UNDP policy papers on democratic governance, urban management, human rights, and anti-corruption and provided leadership in crafting UN-assisted capacity development and advisory services programs in over 25 countries in Asia, Africa, Latin America and the Arab Region. He has taught at Universiti Sains Malaysia, University of Hawaii and New York University. He has undertaken consultancy assignments for the Asian Development Bank, the World Bank, U.S. Agency for International Development, Swedish International Development Agency, Dubai School of Government and the United Nations. He holds a Ph.D in Political Science from the University of Hawaii.

He is the co-author of The Evolution of Development Thinking: Governance, Economics, Assistance and Security (Palgrave Macmillan 2016) and the author of Building Democratic Institutions (Kumarian Press, 2005), and Urban Shelter and Services (Praeger 1987). He is also a contributor and co-editor of the four-volume Series on Trends and Innovations in Governance (UNU Press, 2010); Decentralizing Governance (Brookings Institution Press in cooperation with Harvard University, 2007), Reinventing Government for the Twenty-First Century (Kumarian Press, 2003) and Urban Management: Policies and Innovations in Developing Countries (

Examines three vital issues in promoting inclusive urban development and the implementation of the New Urban Agenda

Discusses innovations and best practices to improve the living conditions of low-income groups in slums and squatter settlements

Useful for scholars, students and practitioners of urban governance, service delivery and access in cities, decentralization and international development