Behavioral Issues in Operations Management, 2013 New Trends in Design, Management, and Methodologies

Behavioral Operations Management  has been identified in the last years as one of the most promising emerging fields in Operations Management. Behavioral Issues in Operations Management  explains and examines up-to-date research in this field, which works to analyze the impact of human behavior on the management of complex operating systems.

A collection of studies from leading scholars presents different methodologies and approaches, supported by real data and case studies. Issues such as building trust and strong cooperative relationships with suppliers, enhancing motivation anddesigning proper incentivesfor stimulating more effective decision maker behaviours are considered. The main decision-making processes affected by behavioral issues are also analyzed with a focus on new product development, logistics, and supply chain integration.

The broad coverage of methodologies and practical implications makes Behavioral Issues in Operations Management an ideal reference for both researchers developing new topics such as NK fitness landscapes and managers with an interest in behavioral management operations.

Ilaria Giannoccaro was born in Bari, October 9, 1974. She got the laureate degree in Mechanical Engineering (110/110 cum laude) in 1998 at the Polytechnic University of Bari and in 2001 the Phd in Management and Business Engineering at the University of Rome Tor Vergata. Since 2004 to 2011 she has been an Assistant professor at the Department of Mechanical and Management Engineering, Polytechnic University of Bari and currently is an Associate professor in Supply Chain Management at Polytechnic University of Bari.  In 2011 she joined the Center for Supply Networks at WP Carey Business School, Arizona State University.

Since 2004, has taught Operations Management and Supply Chain Management at Polytechnic University of Bari, Italy. Her main research interests include:

• Trust and opportunism in supply chain networks;
• Innovative incentive schemes for decentralized-control supply chains, including revenue sharing contract, advance booking discount program, profit transfer mechanisms.
• Forms of governance of supply chains;
• Modeling and control of inventory in supply chains using artificial intelligent techniques;
• Development of agent-based models to study innovation and learning processes in supply chains and industrial clusters

In these areas she has published more than 80 papers including international scientific journals and conference proceedings. Her studies are published on leading international journals such as International Journal of Production Economics, European Journal of Operational Research,  International Journal of Logistics: Research & Application, Production Planning and Control, Emergence: Complexity and Organization, and Journal of Geographical Systems.  She has also edited a book published by a national editor (Franco Angeli) on “Organizations and Complexity. Moving across order and chaos to cope with change”. In 2007 Professor Giannoccaro chaired the track entitled

Contributes to an emerging field by offering a collection of studies on the topic authored by leading scholars coming from different disciplines and using different theoretical lens and research methodologies

Compares the different research methodologies to overcome the dichotomy between qualitative and quantitative research, between empirical research and models

Guides the readers through multiple aspects of the subject and provides an updated and expanded view of the factors that influence the operations management

Includes supplementary material: sn.pub/extras