Managing Workplace Diversity and Inclusion A Psychological Perspective

Managing Workplace Diversity and Inclusion bridges the gap between social science theory and research and the practical concerns of those working in diversity and inclusion by presenting an applied psychological perspective. Using foundational ideas in the field of diversity and inclusion as well as concepts in the social sciences, this book provides a set of cognitive tools for dealing with situations related to workplace diversity and applies both classic theories and new ideas to topics such as United States employment law, teamwork, gender, race and ethnicity, sexual orientation, and other areas. Each chapter includes engaging scenarios and real-world applications to stimulate learning and help students conceptualize and contextualize diversity in the workplace. Intended for upper-level undergraduates as well as graduate students, this textbook brings together foundational theories with practical, real-world applications to build a strong understanding of managing diversity and inclusion in the workplace.

Part 1: Basic Concepts, Tools, and Information

1. Diversity and Inclusion in Organizations: Basic Concepts

2. Conceptualizing and Measuring Difference

Part 2: People and Organizations: Structure and Process

3. Privilege, Social Construction, Attribution, and Fairness

4. Organizational Structure and the Problem of Pay In-Equity

5. Identities: Who We Are, and Why That Matters

6. The Big Three: Stereotypes, Prejudice, and Discrimination

Part 3: Applications

7. Diversity, Inclusion, and the Law

8. Making the Most of Diversity in Teams

9. Sex, Gender, and Work

10. Race, Ethnicity, and Work

11. Sexual Orientation and Work

12. Religion, Age, Ability, Appearance, Weight, Social Class, and Work

Part 4: Finding Solutions

13. Building Diversity Competence for Individuals

14. Building Organizational Diversity Competence through Organization Development

Rosemary (Lowe) Hays-Thomas is Professor Emerita at the University of West Florida in Pensacola, where she developed the university’s first course in Workforce Diversity and was psychology department chair. She has published widely, consulted, and held elected office and fellow status in several psychology organizations. She also holds a lifetime certification as a Senior Professional in Human Resources and for many years was a licensed psychologist.