Operations Strategy, 1st ed. 2018 Design, Implementation and Delivery
Auteurs : Hill Terry, Hill Alex
PART I: INTRODUCTION.- 1. An Introduction to Operations Strategy.- PART II: DEVELOPING AN OPERATIONS STRATEGY.- 2. Creating Value for an Organisation.- 3. Developing an Operations Strategy: Principles and Concepts.- 4. Developing an Operations Strategy: Methodology.- PART III: IMPLEMENTING AN OPERATIONS STRATEGY.- 5. Delivering services.- 6. Making products.- 7. Service and Product Profiling.- 8. Focusing Operations: Principles, Concepts and Methodology.- 9. Make or Buy and Managing the Supply Chain.- PART IV: DRIVING BUSINESS PERFORMANCE.- 10. Developing Infrastructure.- 11. Measuring Performance.- 12. Developing a Business Case.- 13. Conclusion: Future Directions.
Alex Hill is Associate Professor, Kingston Business School, UK.
- Written by leading experts in the field of operations management strategy
- Original case studies based on the authors' research and consultancy work
- A range of engaging pedagogical features, including figures and tables, chapter summaries, reflections boxes, case studies with questions, references, and suggestions for further reading
- A clear methodology on how to plan, design and implement an operations strategy
- Insights into how an effective operations strategy can add value for an organisation
- A dedicated chapter on how to develop a business case
Date de parution : 11-2017
Ouvrage de 416 p.
18.9x24.6 cm
Retiré de la vente
Mots-clés :
business; design; infrastructure; management; organization; research; science and technology; service; strategy; success; supply chain