Managing Public and Nonprofit Organizations Stories of Success and Failure
Auteur : Coe Charles
Managing Public and Nonprofit Organizations approaches public management learning in a unique way, examining more than 100 high-profile and little-known administrative failure and success stories to explore how failures happen, how they can be prevented, and how to replicate successes in other jurisdictions. Organized to complement a standard public management or organizational behavior textbook structure, and to satisfy NASPAA accreditation requirements, this book explores both traditional public administration functions (performance management, financial management, human-resource management, procurement management, policymaking, capital management, and information-technology management) and organizational concepts (organizational structure and organizational culture). Unlike a traditional casebook, the accompanying stories do not stop in the middle to ask the readers what they would do; instead readers are asked to consider how the events illuminate what public management means and how to make it most effective. The stories ground and give meaning to the book?s review of principles and best practices.
Stories include both well-known and highly reported stories of success and failure including Wikileaks, the Boston Marathon bombing, bankruptcy of Detroit, British Petroleum oil spill, 9/11 World Trade Center attack, decision to invade Iraq, Affordable Care Act website rollout, "Bridgegate" scandal, and the Brooklyn Navy Yard killings. The stories do not pass judgment on governments and nonprofits as institutions, but rather teach students and practitioners best management practices by example. Discussion questions are included at the end of each chapter to prompt classroom discussion.
1. Introduction
2. Organization Structure
3. Organizational Culture
4. Performance Management
5. Financial Management
6. Human Resource Management
7. Procurement Management
8. Policymaking
9. Capital Management
10. Information-Technology (IT) Management
Appendix A: Meeting the NASPAA Universal Competencies
Charles Coe is Professor Emeritus of Public Management in the School of Public and International Affairs at North Carolina State University, USA.
Date de parution : 07-2017
15.2x22.9 cm
Disponible chez l'éditeur (délai d'approvisionnement : 14 jours).
Prix indicatif 48,88 €
Ajouter au panierDate de parution : 07-2017
15.2x22.9 cm
Thèmes de Managing Public and Nonprofit Organizations :
Mots-clés :
Unreserved Fund Balance; Aviation Safety Reporting System; raleigh; Unrestricted Net Assets; news; Positive Train Control; Raleigh News; BP Oil Spill; Benghazi Attack; Swat; Port Authority; Flint River; UNC School; Federal Aviation Administration; FAA; Line Agencies; Public Administration; Swat Team; Completion Date; Fort Hood Shootings; Successful Policy Reformulation; Project Cost Overruns; Contract Splitting; NYC School; CQ Press; Internal Control Deficiencies; Cost Reimbursement Contract