Tourist Behavior, Softcover reprint of the original 1st ed. 2018 An Experiential Perspective Tourism, Hospitality & Event Management Series
Coordonnateurs : Kozak Metin, Kozak Nazmi
This book examines and analyzes tourism consumption and tourist experiences, employing a systematic and case study-driven perspective. Covering approaches with a wider geographical background, it considers issues like tourism place experience and co-creation, as well as the behavior of tourists on guided tours, at trade shows and exhibitions, and in museums. Dedicated chapters deal with the aspect of customer satisfaction in places such as hotels or restaurants. In closing, the book highlights tourist behavior in the context of cultural heritage, regional and cultural differences and the general frameworks of consumer happiness and responsibility.
Given its focus, the book provides a unique view on the interplay of tourism consumption and tourist experiences, and presents a comprehensive selection of case studies to exemplify and discuss in detail the frameworks covered and the current state of practice.
Sheds light on the interplay of tourism consumption and tourist experiences
Discusses tourist behavior in a wide range of contexts
Provides a wealth of case studies on specific aspects of tourist behavior
Date de parution : 12-2018
Ouvrage de 201 p.
15.5x23.5 cm
Disponible chez l'éditeur (délai d'approvisionnement : 15 jours).
Prix indicatif 105,49 €
Ajouter au panierDate de parution : 04-2018
Ouvrage de 201 p.
15.5x23.5 cm
Disponible chez l'éditeur (délai d'approvisionnement : 15 jours).
Prix indicatif 147,69 €
Ajouter au panierMots-clés :
tourism consumption; tourism experiences; case studies; guided tours; tradeshows and exhibitions; responsible behavior of tourists; hotel guest satisfaction; tourist hapiness; culture involvement; tourist satisfaction; museum's visitor experience; dining experiences; active senior tourist