Information Technology and the World of Work

Information technologies have become both a means and an end, transforming the workplace and how work is performed. This ongoing evolution in the work process has received extensive coverage but relatively little attention has been given to how changing technologies and work practices affect the workers themselves. This volume specifi cally examines the institutional and social environment of the workplaces that information technologies have created.

1: Introduction; 2: The School of Hard Cyber Knocks: NEA’s Experience; 3: Challenges and Opportunities: Unions Confront the New Information Technologies; 4: E-Voice: How Information Technology is Shaping Life within Unions; 5: Today’s Unions as Tomorrow’s CyberUnions: Labor’s Newest Hope; 6: Information Technology: The Threat to Unions; 7: Workers as Cyborgs: Labor and Networked Computers; 8: Solidarity.com? Class and Collective Action in the Electronic Village; 9: How New Lawyers Use E-Voice to Drive Firm Compensation: The “Greedy Associates” Phenomenon *; 10: An Identity Perspective on the Propensity of High-Tech Talent to Unionize; 11: The Use of Information Technology in a Strike; 12: Privacy, Technology, and Conflict: Emerging Issues and Action in Workplace Privacy; 13: Privacy and Profitability in the Technological Workplace; 14: Employee E-Mail and Internet Use: Canadian Legal Issues

Daphne Gottlieb Taras, James T. Bennett, Anthony M. Townsend