Approaches and Frameworks for HCI Research

This research textbook, designed for young Human-Computer Interaction (HCI) researchers beginning their careers, surveys the research models and methods in use today and offers a general framework to bring together the disparate concepts. HCI spans many disciplines and professions, including information science, applied psychology, computer science, informatics, software engineering and social science making it difficult for newcomers to get a good overview of the field and the available approaches. The book's rigorous 'approach-and-framework' response is to the challenge of retaining growth and diversification in HCI research by building up a general framework from approaches for Innovation, Art, Craft, Applied, Science and Engineering. This general framework is compared with other HCI frameworks and theories for completeness and coherence, all within a historical perspective of dissemination success. Readers can use this as a model to design and assess their own research frameworks and theories against those reported in the literature.

Preface; 1. Approaches and Frameworks for HCI Research; 2. Approaches to HCI Research; 3. Frameworks for HCI Research; 4. Innovation Approach and Framework for HCI Research; 5. Art Approach and Framework for HCI Research; 6. Craft Approach and Framework for HCI Research; 7. Applied Approach and Framework for HCI Research; 8. Science Approach and Framework for HCI Research; 9. Engineering Approach and Framework for HCI Research; 10. General Approach and General Framework for HCI Research; 11. Validating General Approach and General Framework for HCI Research; 12. Assessing General Framework against Other HCI Frameworks; 13. Assessing General Framework against HCI Theories; 14. Methodological Component for General Framework; 15. Case-studies for General Framework; 16. Approaches and Frameworks for HCI Research – Lessons Learned and Lessons Remaining.

John Long is Emeritus Professor of Cognitive Engineering at University College London, where he was previously Professor of Cognitive Ergonomics and Director of the Ergonomics and HCI Unit. He has served as manager at Shell Oil International in Africa and Vietnam and as senior scientist at the Medical Research Council Applied Psychology Unit (MRC/APU), Cambridge. His research includes three coauthored books, more than 200 publications, and numerous presentations, grants and consultancies. He has received the Ergonomics Society (ES) Sir Frederick Bartlett medal, the International Ergonomics Association (IEA) Outstanding Educator's Award, and recently received the Athena Swan Award, being identified as a hero of Computer Science by the University of York. An avid cyclist, he has completed the Tour de France, Giro d'Italia and other major cycling tour routes elsewhere in Europe, Australia and Asia. He is also an expressive abstractionist painter. His 'Framed Approaches' from 1989 serves as the cover for this book. He is an unreconstructed existentialist.