QoS Measurement and Evaluation of Telecommunications Quality of Service
Auteur : Hardy William C.
Details the basic concepts of QoS, together with the methodologies for organizing, structuring, and carrying out analyses of QoS from scratch.
Describes the atttributes of the telecommunications service that determine user perception of quality in non-technical terms.
Discusses specific measures, measurement techniques and evaluation criteria for all of the factors that affect user perception of QoS.
Addresses user concerns including:
* Will I be able to get to the service when I want to use it?
* How long does it take before I know a connection is being set up?
* How good will voice sound over a connection?
* Includes valuable tips for QoS analysis and the perspectives vital for describing QoS in ways that are useful and operationally meaningful.
Whether you have a limited technical background or are a telecommunications professional this simple and straightforward approach will be an essential tool to understanding QoS.
Foreword.
Introduction.
BASIC CONCEPTS.
Definitions.
Measurement and Evaluation.
The Analysis Process.
Telecommunications Concepts.
EVALUATIVE CONCEPTS, MEASURES, AND QUANTIFIERS.
Overview.
Accessibility.
Routing Speed.
Connection Reliability.
Routing Reliability.
Connection Quality -
Voice.
Connection Quality -
Data.
Connection Continuity.
Disconnection Reliability.
The Other Stuff.
Afterword.
Appendix A.
Appendix B.
Appendix C.
Abbreviations.
Index.
William C. Hardy is the author of QoS: Measurement and Evaluation of Telecommunications Quality of Service, published by Wiley.
Date de parution : 07-2001
Ouvrage de 248 p.
15.6x23.3 cm
Thème de QoS :
Mots-clés :
qos; place; growing; quality; importance; telecommunications industry; competition; continuously; fiercer; experience; years; examine; evaluation; explains; specific tools; hardy; concepts; basic; methodologies; analyses; scratch