Supplier Relationship Management (2^nd Ed.) Unlocking the Hidden Value in Your Supply Base

Supplier Relationship Management enables organisations to manage their suppliers effectively and secure real, tangible benefits from the opportunities already available in their supply base. This second edition delivers a framework of resources for anyone who manages or interfaces across a supply base, orchestrating a productive flow between supply base segmentation, supplier relationship management and performance management. Written by an award-winning author and leading practitioner in the field, the fully revised second edition of Supplier Relationship Management clarifies links between procurement and supply chain management, explains how to assemble the 'Orchestra Model' into a supply base, and align aspects like contract management to meet all of the latest industry standards. This book is an ideal companion to Category Management in Purchasing and Negotiation for Procurement Professionals, also published by Kogan Page. Used together, these books provide a complete and powerful strategic purchasing toolkit.

Jonathan O'Brien is the CEO of Positive Purchasing Ltd, the international procurement consultancy and training provider. With over 25 years of experience working in procurement, he has worked all over the world to help global organizations increase their purchasing capability through training and education. He is also the author of Category Management in Purchasing, The Buyer's Toolkitand his award-winning title Negotiation for Procurement Professionals, now in its third edition, all published by Kogan Page.

Delivers a valuable toolkit and process framework for direct application in business