Success Metrics, 1st ed. A Multidimensional Framework for Measuring Organizational Success
Auteur : Klubeck Martin
The author's integrated measures of success can be used to communicate organizational progress to stakeholders, shareholders, boards of trustees, corporate leaders, the workforce, and the customer base and thereby galvanize broad commitment to organizational success. Klubeck shows how his principles and methods of measuring overall success can be applied at all levels: individual, team, group, department, division, and organization.
- Understand why you should measure success instead of performance
- Understand what to measure and what not to measure
- Integrate the measures of success to tell a complete story
- Share measures of success with different audiences
Chapter 1: What Is Success?.- Chapter 2: Why You Should Measure Success before Performance.- Chapter 3: Know Yourself.- Chapter 4: The How Matters.- Chapter 5: Why? Is a Great Place to Start.- Chapter 6: The Fulfillment of Your Purpose.- Chapter 7: What to Measure–Progress to Your Vision.- Chapter 8: What Not to Measure.- Chapter 9: Examples.- Chapter 10: How to Share Measures of Success with Different Audiences.- Chapter 11: Using Measures of Success to Improve.- Chapter 12: Using Measures of Success To Gain Support.
Learn from a metrics expert what to measure, what not to measure, and how to integrate the measures
Discover why you should measure success before performance
See how to select and present measures of success appropriate to different audiences
Date de parution : 02-2017
Ouvrage de 223 p.
15.5x23.5 cm
Disponible chez l'éditeur (délai d'approvisionnement : 15 jours).
Prix indicatif 36,91 €
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