Strategic Operations Management (4th Ed.)
Auteurs : Brown Steve, Bessant John, Jia Fu
Strategic Operations Management, 4th Edition, shows how vital it is to have world-class operations management in any organisation. In the past, where organisations tended to be more hierarchical than today, the words, "strategy" and "operations" were almost mutually exclusive. In today's highly competitive environment, though, strategic operations capabilities must be in place for organisations to provide goods and services that meet and exceed customer requirements. Key issues such as cost, speed, quality, flexibility and constant innovation are all part of strategic operations. However, achieving such capabilities does not come by chance - instead a range of factors need to be put in place.
This new edition pays equal attention to manufacturing and service sectors. It includes numerous references to, and discusses, major changes taking place in the business world, including 3-D printing; virtual organisations; Cloud ? Big Data and the Internet of Things; Servitization, global markets, ongoing innovation and managing within complex supply networks. Cases are included from a range of settings across the globe.
Students taking MBA, MSc and MBM classes on operations management, advanced operations management, and strategic operations management will find this textbook fulfills all their requirements whilst advanced undergraduate classes in these areas will also find the book an essential read.
Preface, Chapter 1: - Introduction to Operations Management, Chapter 2: - Strategic operations Management, Chapter 3: - Managing Services, Chapter 4: - Managing Innovation, Chapter 5: - Managing Supply, Chapter 6: - Managing inventory (MRP), JIT, Chapter 7: - Managing Layout and Process Choice, Chapter 8: - Managing HRM in Operations, Chapter 9: - Managing Improvements through TQM BPR and Process Mapping, Chapter 10: - Strategic Capacity and Scheduling, Chapter 11: - Managing Sustainability in Operations, Chapter 12: - The Future of Operations, Index
Steve Brown is Professor of Management within the Business School at the University of Southampton, UK
John Bessant currently holds the Chair in Innovation and Entrepreneurship at the University of Exeter Business School, UK.
Professor Jeff (Fu) Jia is a Chair Professor in Supply Chain Management at the Management School, University of York, UK. He was a co-founder and director of ‘Business, Nature and Value Research Centre’ affiliated to Exeter, which aims to focus on the relationships between business, nature and value creation.
Date de parution : 07-2018
18.9x24.6 cm
Disponible chez l'éditeur (délai d'approvisionnement : 14 jours).
Prix indicatif 264,58 €
Ajouter au panierDate de parution : 07-2018
18.9x24.6 cm
Disponible chez l'éditeur (délai d'approvisionnement : 14 jours).
Prix indicatif 101,34 €
Ajouter au panierThèmes de Strategic Operations Management :
Mots-clés :
Strategic Operations Management; Customer Processing Operations; Strategy; Product Churn; Operations strategy; High Involvement Innovation; world-class operations; Mass Customization; manufacturing sector; Operations Capabilities; service sector; Strategic Operations; virtual organisations; SC; managing innovation; MPS; engineering; EOQ; Operations Management; Cross-border E-commerce; John Bessant; ERP System; Fu Jia; SCL; Strategic Resonance; Supply Chain Finance; Production Schedule; UK Nuclear Industry; Company Wide Quality Control; North American Free Trade Agreement; Fourth Industrial Revolution; MRP; EOQ Formula; Senior Level Strategists; Lean Supply