Pocket Guide for Hospitality Managers Routledge-Noordhoff International Editions Series
Auteurs : Lashley Conrad, Chibili Michael N.
A concise, practical guide that provides the skills and knowledge for current and future managers across the hospitality industry.
The book provide a concise resource for all emerging hospitality managers, and for academics preparing students for
careers within the hospitality industry.With a ?how to do? agenda, the authors offer a practical guide to the skills and knowledge needed by those who will be managing bars, restaurants and hotels in the fast moving hospitality retailing contexts.
Written in a non-academic style, this book will be a valuable resource for students and early career managers working in the hospitality sector.
Conrad Lashley is Research Fellow at the Academy of International Hospitality Research at the NHL Stenden University of Applied Sciences, Netherlands.
Michael N. Chibili is Senior Lecturer at the NHL Stenden University of Applied Sciences, Netherlands.
Date de parution : 12-2019
17x24 cm
Disponible chez l'éditeur (délai d'approvisionnement : 14 jours).
Prix indicatif 208,65 €
Ajouter au panierThème de Pocket Guide for Hospitality Managers :
Mots-clés :
Hospitality Retail; Hospitality Retail Operations; Early Birds; Hospitality Retail Organisations; Parent Ego State; Nurturing Parent Ego State; Critical Parent Ego State; Semi-variable Cost; Customer Occasion; Beverage Costs; Gross Profit; Ego State; Hospitality Businesses; Smoke Free Areas; Successful Service Encounters; Competitive Business Strategy; Child Ego State; Staff Retention Rate; Adult Ego State; Fixed Costs; Autonomous Work Groups; Product Perishability; Adapted Child Ego State; Staff Turnover; Cost Staff Turnover