Conflict Management, Softcover reprint of the original 1st ed. 2016 Management for Professionals Series
Auteur : Proksch Stephan
This book draws on a wide range of practical examples to describe how conflicts within organisations are traditionally managed and the complementary conflict management methods that can be employed. Stephan Proksch clearly explains these innovative methods and their potential applications. The central focus is on mediation as an effective form of conflict resolution. Discussion and questioning techniques as conflict management tools are explained in simple and concise terms.
Presents ways to resolve conflicts in the workplace, as well as their strengths and weaknesses
Contains concise case studies to clearly illustrate each point and support implementation of the principles outlined into practice
Focuses on sustainable forms of conflict resolution
Presents mediation as a method for conflict management in the workplace, as well as in private life
Date de parution : 05-2018
Ouvrage de 134 p.
15.5x23.5 cm
Date de parution : 07-2016
Ouvrage de 134 p.
15.5x23.5 cm