Consumer Protection, Automated Shopping Platforms and EU Law Markets and the Law Series
This book looks at two technological advancements in the area of e-commerce, which dramatically seem to change the way consumers shop online. In particular, they automate certain crucial tasks inherent in the ?shopping? activity, thereby relieving consumers of having to perform them. These are shopping agents (or comparison tools) and automated marketplaces. It scrutinizes their underlying processes and the way they serve the consumer, thereby highlighting risks and issues associated with their use. The ultimate aim is to ascertain whether the current EU regulatory framework relating to consumer protection, e-commerce, data protection and security adequately addresses the relevant risks and issues, thus affording a ?safe? shopping environment to the e-consumer.
1. Introduction
2. Information-related risks: bad purchase decisions and frustration of consumer expectations
3. Unreliable transactions and traditional fraud risks
4. Risks relating to data protection (and privacy) on automated marketplaces
5. Risks to data integrity, data authentication and non-repudiation (transactional security)
6. Automated-contract validity and contractual liability in cases of mistaken contracts
7. Defective or damage-causing platform services and damage recoverability
8. Conclusion
Christiana N. Markou is an Assistant Professor of the School of Law, European University Cyprus and a practicing lawyer, founding partner of N.Markou & Co LLC, a Cyprus-based law firm.
Date de parution : 03-2021
17.4x24.6 cm
Date de parution : 09-2019
17.4x24.6 cm
Mots-clés :
ePrivacy Directive; EU Law; consumer protection; EU Legal; data protection; Shopping Agents; EU regulatory framework; Payment Service Providers; e-commerce; Unfair Commercial Practices; automated marketplaces; DLA Piper; EPD; Software Agents; EU Data Protection; UCPD; Mistaken Contracts; Payment Account; Transactional Security; Information Duties; Unfair Contract Terms Directive; Payment Services Directive; GDPR; Trust Service Providers; Advanced Electronic Signature; Pre-contractual Information Duties; Payment Service User; Automated Contracts; Transactional Decision; Damage Recoverability