Managing Public Safety Technology Deploying Systems in Police, Courts, Corrections, and Fire Organizations

Divided into four sections?public safety agencies, key issues like interoperability and cybercrime, management skills, and emerging trends like the transfer of military technologies to civilian agencies, Managing Public Safety Technology illustrates how essential managing technology is to the success of any project. Based on the authors? years of experience dealing with information systems and other tools, this book offers guidance for line personnel, supervisors, managers, and anyone dealing with public safety technology.

Designed for current or future public safety personnel, especially those in management, Managing Public Safety Technology can also be used for undergraduate and graduate public safety management and leadership programs.

PREFACE

ACKNOWLEDGMENTS

DEDICATION

ABOUT THE AUTHORS

FOREWORD

ACRONYMS

UNIT ONE – OVERVIEW OF PUBLIC SAFETY ORGANIZATIONS

Chapter One: Public Safety Technology

Chapter Two: Law Enforcement

Chapter Three: The Court System

Chapter Four: Corrections

Chapter Five: Fire Services

UNIT TWO – CURRENT PRACTICES IN PUBLIC SAFETY ORGANIZATIONS

Chapter Six: Social Media and Public Safety. What is Your Role?

Chapter Seven: Body-Worn Camera Technology

Chapter Eight: Biometrics and Public Safety

Chapter Nine: Use of Force Technology

Chapter Ten: Predictive Policing

Chapter Eleven: Aviation Technology

UNIT THREE – MANAGING PUBLIC SAFETY TECHNOLOGY

Chapter Twelve: So You Want to Manage Technology?

Chapter Thirteen: The Budget Process and Learning How to Fund Your Project

Chapter Fourteen: Developing the Technology Project

Chapter Fifteen: Do You Really Need This Technology?

Chapter Sixteen: Creating a Project Plan

Chapter Seventeen: How to Acquire Technology

Chapter Eighteen: Installation, Maintenance & Closure of Your Project… The Final Steps

UNIT FOUR – EMERGING TRENDS IN PUBLIC SAFETY TECHNOLOGY

Chapter Nineteen: The Future of Public Safety Technology

Chapter Twenty: Case Studies of Public Safety Technology

APPENDICES

Appendix One: Social Media Terminology

Appendix Two: Information Technology Glossary

Appendix Three: Technology Grant

Appendix Four: Sample Request for Proposal

Jeffrey A. Rose has an extensive background in training law enforcement officers, as well as a bachelor’s degree in human resource management and a master’s degree in education. He has taught numerous courses throughout the country on diverse topics, including criminal justice, administration, budgets, human resource management, and technology. He is a Captain with the San Bernardino County Sheriff Department (California), where he has been a member of the department for over 30 years. Captain Rose has worked in a variety of assignments including Corrections, Patrol, Investigations, Watch Commander, and numerous administrative and managerial positions. He is currently the Commander of one of the largest jails in the State of California, and was previously the Commander of the Emergency Operations Division and the Sheriff Regional Training Center (Academy).

Donald C. Lacher is Chair of the Criminal Justice Management program at the Union Institute and University. He retired at the rank of Captain from the Monrovia (California) Police Department after 31 years of honorable service, including management of both the Services and Operations Divisions. At the rank of Lieutenant he served as the Tactical Response Team Commander, Watch Commander, Detective Bureau Commander, DRE Program Coordinator, and Explorer Advisor. Captain Lacher earned a bachelor’s degree in Criminal Justice from California State University-Los Angeles and a master’s degree in organizational management from the University of La Verne. He is also a graduate of POST Center for Leadership Development-Command College.