Trainer's Problem-Solving Manual for Kick Down the Door of Complacency Sieze the Power of Continuous Improvement
Langue : Anglais
Auteur : Harwood Charles C.
This book presents instructional directions to enable people to learn a basic operational problem-solving method by applying it to two case studies, conducted in two workshops. It provides materials to be used by the workshop participants and directions for the trainer conducting the workshops.
1. Basic Operational Problem-solving Method with Techniques 2. Surfside Market Case 3. Pete's Puppy Pen Case 4. Introduction for Trainers 5. Trainer's Manual for Workshop 1: The Surfside Market Case 6. Trainer's Manual for Workshop 2: Pete's Puppy Pen Case
Professional and Professional Practice & Development
Charles C. Harwood (Consultant, Portola Valley, California, USA)
Date de parution : 08-2017
17.8x25.4 cm
Thèmes de Trainer's Problem-Solving Manual for Kick Down the Door... :
Mots-clés :
Work Flow Chart; banish complacency; Step Iii; operational problem-solving; Step II; Techniques Chart; Flip Chart Pages; Solutions List; Step VI; Kick Down; Step Iv; Smart Goal; Checkout Lines; Workshop; Master Trainer; Work Flow Processes; Problem Solving Process; Team Exercise; Meat Counter; Express Checkout; Review Technique; Shopping Carts; P3 Ms; Optimum Work Flow; Instructional Directions; Public Address System; Checkout
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