Software Business, 1st ed. 2021 12th International Conference, ICSOB 2021, Drammen, Norway, December 2-3, 2021, Proceedings Lecture Notes in Business Information Processing Series, Vol. 434

This book constitutes the refereed proceedings of the 12th International Conference on Software Business, ICSOB 2021, which was held during December 2-3, 2021. The conference was originally planned to take place in Drammen, Norway, but changed to an online format due to the COVID-19 pandemic. The special theme of ICSOB 2021 was software sustainability.

The 13 full papers and 5 short papers presented were carefully reviewed and selected from 39 submissions. They deal with a range of topics including software sustainability, Agile development, DevOps, software startups, prototyping, software ecosystems, crowdsourcing platforms, technical debts, and risk management.

Software Sustainability.- Elements of Sustainability for Public Sector Software – Mosaic Enterprise Architecture, Macroservices, and Low-Code.- How could we have known? Anticipating Sustainability Effects of a Software Product.- Software Sustainability: Academic Understanding and Industry Perceptions.- Engineering and Management.- Tailored Design Thinking Approach - A Shortcut for Agile Teams.- Deliberative Technical Debt Management: An Action Research Study.- Blockchain Governance: A Dynamic View.- Framework for creating relevant, accessible, and adoptable KPI models in an Industrial Setting.- Risk exposure and management in software development – a survey of multiple software startups.- Software Startups.- Supporting Entrepreneurship with Hackathons - A Study on Startup Founders Attending Hackathons.- User Experience Practices in Early-Stage Software Startups - An Exploratory Study.- A Study of Factors on Women from the Tech Sector and Entrepreneurship.- Making Internal Software Startups Work: How to Innovate Like a Venture Builder.- Software Platforms and Ecosystems.- The Economic Anatomy of Paid Crowdsourcing.- Power Relations within an Open Source Software Ecosystem.- When Player Communities Revolt Against the Developer: A Study of Pokémon GO and Diablo Immortal.- Continuous Improvement.- Design Principles for a Crowd-based Prototype Validation Platform.- What are critical success factors of DevOps projects? A systematic literature review.- Towards Federated Learning: A Case Study in the Telecommunication Domain.