Quality Management Essentials
Auteur : Hoyle David
From the best-selling quality management author, David Hoyle, Quality Management Essentials is the perfect brief, yet authoritative, introduction to the fundamentals of quality management.
Quality in organizations, large or small, is achieved with intelligent use of various concepts, principles, tools and techniques. For those coming to the subject for the first time, these philosophies associated with quality management can be quite overwhelming. This very readable book provides a fast track introduction and executive level appraisal of the field from a respected and experienced author.
"Written in a simple, easy to read style, this book will appeal to those who are serious about the value-add of a quality management system. The book consists of seven sections presented in a logical and progressive order, with informative chapter summaries."
Paul Harding Managing Director SAQI, e-Quality Edge South Africa
Date de parution : 10-2015
15.6x23.4 cm
Date de parution : 11-2006
Ouvrage de 192 p.
Thèmes de Quality Management Essentials :
Mots-clés :
system; manager; satisfied; customers; principles; policy; customer; requirements; environmental; safety; Laser Guided Bombs; Business Process; Advance Product Quality Planning; EFQM Excellence; Vice Versa; Demand Creation Processes; Quality System; Typical Quality Characteristics; Soren Kierkegaard; Plan Product Realization; Mission Management Process; Ford Mondeo; Balanced Score Card; Certification Bodies; Nonconforming Product; Demand Fulfilment Process; Faulty Machines; Discovery Session; Business Outputs; Process Outputs; Organization's Quality Objectives; Multiple Management Systems; Business Management System; Produce Quality Plans; Quality Management System Planning