Psychology and Work Today (11^th Ed.)

Psychology and Work Today, 11^th Edition is an exciting update of a well-loved textbook that introduces industrial and organizational psychology, explaining how industrial-organizational psychologists make work and working better.

This accessible and informative text explains how industrial-organizational psychologists help organizations hire the best people by designing tests and interviews that uncover the skills and abilities of applicants, make work better by removing or reducing safety issues and sources of stress so that personnel are motivated and able to perform to their abilities, and work with managers and leaders to be more effective at leading others. This book also describes how industrial-organizational psychologists work with organizations to embrace diversity in the workforce and celebrate the strengths that employees from many backgrounds bring to organizations. In addition, this text includes how psychologists help organizations to design the physical work environment to best suit employees, while other psychologists help organizations to market their products and services to consumers.

This text covers both the essential and traditional industrial-organizational psychology topic areas such as job analysis, employee selection, and work motivation as well as topic areas that are important in workplaces today such as stress and well-being, human factors, and preparing for jobs of the future. The chapter on consumer psychology remains unique to this textbook. This new edition includes coverage of employable skills desired by hiring managers and executives; the ways the highly publicized replicability crisis has affected the science and practice of I-O psychology; online and mobile employment testing; diversity and inclusion throughout the workplace, including microaggressions; preparing people and organizations for jobs of the future; incivility and harassment at work, including abusive supervision; safety climate and employee health; and advertising on social media and video games.

Including many illustrative examples of industrial-organizational psychology in real-world workplaces, the 11th Edition is thoroughly updated to include the latest theory, research, and practice on each key topic. Each chapter features defined key terms, a chapter outline, a chapter summary, review questions, annotated additional reading, and engaging Newsbreak sections. The book will be of interest to undergraduate students in introduction I-O psychology or psychology of work behaviour courses.

Part One: The Practice of Industrial-Organizational Psychology

1 Principles, Practices, and Problems

2 Techniques, Tools, and Tactics

Part Two: The Development of Talent

3 Job Analysis and Job Performance

4 Psychological Employment Testing

5 Employee Selection Systems and Decisions

6 Performance Appraisal

7 Training and Development

Part Three: Organizational Psychology

8 Leadership

9 Motivation, Job Satisfaction, and Job Involvement

10 The Organization of the Organization

Part Four: Characteristics of the Workplace

Part Five: Engineering Psychology

14 Engineering Psychology

Part Six: Consumer Psychology

15 Consumer Psychology

Carrie A. Bulger is Professor of Psychology at Quinnipiac University, where she established a concentration in Industrial-Organizational Psychology for undergraduate psychology majors. She has served on the Education and Training Committees for the Society for Industrial and Organizational Psychology and the Society for Occupational Health Psychology.

Duane P. Schultz is a former Professor of Psychology at the University of South Florida.

Sydney Ellen Schultz is a writer, editor, and researcher who has developed print and digital publications and teaching materials for publishers, government agencies, schools, and professional associations.