Organizational Information Systems in the Context of Globalization, 2003 IFIP TC8 & TC9 / WG8.2 & WG9.4 Working Conference on Information Systems Perspectives and Challenges in the Context of Globalization June 15–17, 2003, Athens, Greece IFIP Advances in Information and Communication Technology Series, Vol. 126

Organizational Information Systems in the Context of Globalization exemplifies the role of social theory in approaching ICT utilization challenges in a globalization context. The debates raised on implementation, policy, organizations and organizing, and social dynamics, increase our awareness of the diversity of perspectives we need to delve into when framing the role of ICTs in the globalization agenda. The equal representation of managerial and non-managerial decision making contexts alerts us to the fact that ICTs should not be considered only as a corporate wealth creation prerogative.
This book contains the selected proceedings of the Working Conference on Information Systems Perspectives and Challenges in the Context of Globalization, sponsored by the International Federation for Information Processing (IFIP) and held in Athens, Greece in June 2003.

1 Perspectives and Challenges of Organizational Information Systems in the Context of Globalization.- 1: Work Practices and Their Transformation.- 2 ICTs Supporting Targetmania: How the UK Health Sector is Trying to Modernise.- 3 Counter Networks, Communication and Health Information Systems: A Case Study from Mozambique.- 4 Coordinating Work with Groupware: The Challenge of Integrating Protocol and Artefact.- 5 CRM in Call Centres: The Logic of Practice.- 6 Back to Basics: Sharing Goals and Developing Trust in Global Virtual Teams.- 2: Organizations, Corporations and Institutions.- 7 Have You Got Anything to Declare? Neo-Colonialism, Information Systems, and the Imposition of Customs and Duties in a Third World Country.- 8 Innovation Theories in Retrospect: The Case of Electronic Commerce Adoption in Small Business in New Zealand.- 9 Organizational and National Issues of an ERP Implementation in a Portuguese Company.- 10 ICTs and Organizational Control Across Cultures: The Case of a UK Multinational Operating in China.- 11 On the Implementation of an Information System in the Mozambican Context: The EDM Case.- 12 Implementing Global Information Technology Product in a Localized Context: An Exploratory Study of ERP System Implementation in China.- 3: ICT Industries and Systems Development.- 13 The Process of Offshore Software Development: Preliminary Studies of UK Companies in Malaysia.- 14 China Telecommunications Transformation in Globalization Context: A Structuration Perspective.- 15 Factors Influencing Ireland’s Software Industry: Lessons for Economic Development through IT.- 16 Russian High-Speed Software Development: Overcoming the Challenges of Globalization.- 17 Institutional Structures and Participation: Comparative Case Studies from India.- 4: SocietalDynamics.- 18 Social Exclusion and Information Systems in Community Healthcare.- 19 Knowledge, NGOs and Networks: Applying Epistemology to the Work of Development.- 20 Less Cyber, More Café: Design Implications for Easing the Digital Divide with Locally Social Cyber Cafes.- 21 Can E-Marketplaces Bridge the Digital Divide?.- 22 The Footprint of Regulation: How Information Systems are Affecting the Sources of Control in a Global Economy.- 5: Cultural, Philosophical and Policy Issues.- 23 The Link Between ICT and Economic Growth in the Discourse of Development.- 24 Good Governance and Development Aid: Risks and Challenges of E-Government in Jordan.- 25 The Emergence of ICTs for Developing Countries: Using Dramatistic Analysis to Identify the Heroes and Villains.- 26 The ‘Ear’ and ‘Eye’ Digital Divide.- 27 Cross-Cultural IS Adoption in Multinational Corporations: A Study of Rationality.- 6: Panels.- 28 Professional Societies in Information Systems: A Force for Globalisation or Good?.- 29 Open Source and Free Software: Organizational and Societal Implications.- Index of Contributors.