Negotiating Cultural Encounters

In today′s global economy, effective intercultural communication is a critical skill for engineers and other technical experts. This timely book uses a narrative approach to present the challenges of intercultural communication in engineering, technical, and related professional fields. Each contributor offers first–hand experience and perspectives on the complexities and challenges of working with multicultural teams, international vendors, and diverse customers. Narratives cover a range of design, development, research, and documentation projects, and offer an authentic picture of the global workplace.