Measures and Metrics in Corporate Security (2^nd Ed.)

The revised second edition of Measures and Metrics in Corporate Security is an indispensable guide to creating and managing a security metrics program. Authored by George Campbell, emeritus faculty of the Security Executive Council and former chief security officer of Fidelity Investments, this book shows how to improve security?s bottom line and add value to the business. It provides a variety of organizational measurements, concepts, metrics, indicators and other criteria that may be employed to structure measures and metrics program models appropriate to the reader?s specific operations and corporate sensitivities.

There are several hundred examples of security metrics included in Measures and Metrics in Corporate Security, which are organized into categories of security services to allow readers to customize metrics to meet their operational needs.

Measures and Metrics in Corporate Security is a part of Elsevier?s Security Executive Council Risk Management Portfolio, a collection of real world solutions and "how-to" guidelines that equip executives, practitioners, and educators with proven information for successful security and risk management programs.

Chapter 1: The Basics

Chapter 2: Types of Metrics and Performance Indicators Appropriate to the Security Mission

Chapter 3: Building a Model Appropriate to Your Needs

Appendix 1: Examples of Security-Related Measures and Metrics

Appendix 2: Trade Associations and Other Organizations with Security Voluntary Compliance Programs

Appendix 3: Sample High-Level Security Work Breakdown Structure

Appendix 4: Physical Security Cost Estimating Tables

Appendix 5: Risk Measure Maps

Prior to working at Fidelity Investments, Campbell owned a security and consulting firm, which specialized in risk assessment and security program management. He has also been group vice president at a system engineering firm that supported government security programs at high-threat sites around the world. Early on in his career, Campbell worked in the criminal justice system, and served in various line and senior management positions within federal, state, and local government agencies.

Campbell received his bachelor’s degree in police administration from American University in Washington, D.C. He served on the board of directors of the International Security Management Association (ISMA), and as ISMA’s president in 2003. Campbell is also a long-time member of ASIS International. He is a former member of the National Council on Crime Prevention, the High Technology Crime Investigation Association, and the Association of Certified Fraud Examiners, and is an alumnus of the U.S. State Department’s Overseas Security Advisory Council.

• Describes the basic components of a metrics program, as well as the business context for metrics
• Provides guidelines to help security managers leverage the volumes of data their security operations already create
• Identifies the metrics security executives have found tend to best serve security’s unique (and often misunderstood) missions
• Includes 375 real examples of security metrics across 13 categories