Mastering lync server 2010 (paperback)

Unified Communications Made Easier with Lync and This Practical Guide

If you"re in charge of Unified Communications (UC), this book is for you. Covering Microsoft Lync Server 2010 in detail, this practical guide shows you how to harness Lync"s new capabilities and streamlined tools to simplify the implementation of UC across your business, large or small. From handling installation, remote access, and security to coordinating video chats, VoIP, social media, web conferencing, and more, you"ll find a wealth of information and real-world examples on how to get the very most out of this high-demand UC technology.

Coverage includes:

• Mastering Lync fundamentals such as tools, standards, protocols, and security

• Planning deployment, implementing, and handling upgrades from Office Communications Server

• Managing with Lync Control Panel and PowerShell

• Setting up Role-Based Access Control (RBAC)

• Monitoring, archiving, and troubleshooting

• Getting started with Telephony, connecting to the PSTN, and deploying your own conference bridge

• Integrating with Exchange, SharePoint®, and Group Chat as well as other non-Microsoft hardware and software products such as Gateways, PBXs, and other IM clouds

Learn How to Plan, Install, Configure, and Troubleshoot Lync

Understand All Client, Server, and Voice Features

Coordinate Web and Video Conferences, Enterprise Telephony, and Desktop Sharing

Find Invaluable Examples of Actual Lync Deployments

Leverage Lync Server 2010 Mobility Service and Lync Mobile Clients

Part 1 Fundamentals 1

Chapter 1 What"s in Lync ? 3

Chapter 2 Standards and Protocols 31

Chapter 3 Security 61

Chapter 4 Clients 95

Part 2 Getting Lync Up and Running 125

Chapter 5 Planning Your Deployment 127

Chapter 6 Installation 169

Chapter 7 Migration and Upgrades 225

Part 3 Administration 265

Chapter 8 Introduction to PowerShell and the Lync Management Shell 267

Chapter 9 Role-Based Access Control 305

Chapter 10 User Administration 329

Chapter 11 Archiving and Monitoring 363

Chapter 12 Troubleshooting 395

Part 4 Voice 421

Chapter 13 Getting Started with Voice 423

Chapter 14 Call Admission Control 453

Chapter 15 E911 and Location Information Services (LIS) 493

Chapter 16 Extended Voice Functionality 511

Part 5 Integration 555

Chapter 17 Exchange, SharePoint, and Group Chat 557

Chapter 18 Third-Party Integration 597

Part 6 Mobile Devices 639

Chapter 19 Mobile Devices 641

Appendix A The Bottom Line 661

Appendix B Adoption 689

Index 697