Information Systems Outsourcing (4^th Ed., Softcover reprint of the original 4th ed. 2014) Towards Sustainable Business Value Progress in IS Series

This book attempts to synthesize research that contributes to a better understanding of how to reach sustainable business value through information systems (IS) outsourcing. Important topics in this realm are how IS outsourcing can contribute to innovation, how it can be dynamically governed, how to cope with its increasing complexity through multi-vendor arrangements, how service quality standards can be met, how corporate social responsibility can be upheld and how to cope with increasing demands of internationalization and new sourcing models, such as crowdsourcing and platform-based cooperation. These issues are viewed from either the client or vendor perspective, or both. The book should be of interest to all academics and students in the fields of Information Systems, Management and Organization as well as corporate executives and professionals who seek a more profound analysis and understanding of the underlying factors and mechanisms of outsourcing.

Rudy Hirschheim is the Ourso Family Distinguished Professor of Information Systems in the E.J. Ourso College of Business, Louisiana State University. He has previously been on the faculties of University of Houston, Templeton College –Oxford, and London School of Economics. He has held visiting appointments at Monash University (Australia), University of New South Wales (Australia), University of Bayreuth (Germany), University of Jyvaskyla (Finland), University of Warwick (UK) and University of Paris-Dauphine (France). He is on the editorial boards of the journals: Journal of the Association for Information Systems; Information and Organization; Information Systems Journal; Journal of Strategic Information Systems; Journal of MIS; and Journal of Information Technology. He has been awarded honorary doctorates from the University of Oulu (Finland) and the University of Bern (Switzerland). He was made “Fellow” of the Association for Information Systems and then more recently given the LEO Award for lifetime achievement.

Armin Heinzl is a Professor and Chair of Business Administration and Information Systems at the University of Mannheim, Germany. He has previously been on the faculty of the University of Bayreuth and has held visiting positions at Harvard, Berkeley, Irvine and ESSEC. His research and teaching interests are software engineering processes, information systems outsourcing and information behavior. His papers have appeared in MIS Quarterly, Journal of Organizational Computing and E-Commerce, Information Systems and E-Business Management, Evolutionary Computation, Business & Information Systems Engineering/WIRTSCHAFTSINFORMATIK, and elsewhere. He serves on the editorial boards of Business & Information Systems Engineering/WIRTSCHAFTSINFORMATIK and is the Department Editor of the Zeitschrift fuer Betriebswirtschaft (ZfB).

Jens Dibbern is a Professor of Information Systems at the University of Bern, Switzerland. He has previously been

Excellent collection of high-quality articles on information systems outsourcing

Examples of successful outsourcing in organizations through empirical surveys and case studies

Insights into hot topics, such as innovation management, dynamic governance, multi-vendor management, software-as-a-services management, corporate social responsibility, crowdsourcing and open platforms

Includes supplementary material: sn.pub/extras