Informal Networks and Organizational Change, 1st ed. 2020 Positive Contributions and the Role of Identification BestMasters Series

This thesis examines the role of informal employee networks and their potential positive contributions to a successful implementation of disruptive organizational change. It relies on an in-depth analysis of qualitative data, collected in 13 semi-structured interviews. The findings show that in times of organizational change, employees countervail the capacities of their informal networks to optimize organizational effectiveness and efficiency against the effectiveness and efficiency of prevalent formal organizational structures. A central dynamic also detected in the findings is the role of organizational identification as a key driver to engage in informal networks to positively support an organization?s change process implementation.

Informal Organizational Networks.- Contributions of Informal Networks to Organizational Change.- Re-assessing Perceptions of Informal Organizational Networks.- Capturing Informality in Organizations: Countervailing Processes.

Lukas Kocher (M.Sc.) studied Philosophy & Economics in Bayreuth and International Business Administration in Frankfurt/Oder, Germany.