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Decision-making group interaction (4° ed )

Langue : Anglais

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Couverture de l’ouvrage Decision-making group interaction (4° ed )
Formerly entitled Decision-Making Group Interaction, the new edition of this popular small group text features a new title that reflects the substantial and exciting revision it has undergone. Long known for its unique focus on issues of quality group interaction, Patton &, Downs' text introduces the communication practices, patterns, and circumstances that promote or inhibit group performance.
The Fourth Edition includes several new chapters addressing the most recent developments in the field and a wealth of new case studies, in addition to new and expanded information on a variety of issues: multiculturalism and diversity, strategic planning, conflict management, uses of technology in group contexts, ethics, benchmarking and quality assessment processes, and how to present findings of a group project or work team. Also new to this edition, are chapter-opening scenarios and detailed, end-of-chapter case studies that further support the applied nature of the book. Offering comprehensive coverage of theory along with real world material, Small Group Dynamics, Fourth Edition is an invaluable resource for anyone who wants to improve the effectiveness and quality of their group interaction.
(Each chapter concludes with a Case Study, Summary, Applications, and References.)
1. Communication in Decision-Making Groups: An Introduction.
2. Quality Communication in the Group.
3. Quality Participation in the Group.
4. Characteristics of Quality Groups.
5. Critical Thinking in the Quality Group.
6. Promoting Cooperation and Positive Conflict.
7. Task Formats of Quality Groups.
8. Leadership in Quality Groups.
9. Using Technology in Quality Groups.
10. Process Measures of Group Quality.
11. Presenting the Findings of the Quality Group.
12. Quality Groups in the 21st Century.
  • NEW - Scenarios begin each chapter to engage reader interest and set the context for chapter content.
  • NEW - Detailed case studies at the end of each chapter give students the opportunity to apply concepts.
  • NEW - Workplace focus: Many new examples from businesses and corporations of group interactions that have proved successful in promoting positive decision-making results.
  • NEW - Incorporates current management theory and business best practices.
  • NEW - Chapter 5 'Critical Thinking in the Quality Group.'
  • NEW - Chapter 9 'Using Technology in the Quality Group' examines the use of new technologies in group contexts.
  • NEW - Chapter 10 'Process Measures of Group Quality' includes discussions of benchmarking and process analysis.
  • NEW - Chapter 11 discusses how

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