Business skills all-in-one for dummies® (paperback)
Auteur : BURTON Kate
Master the business skills you need to survive and thrive in today"s more competitive workplace - in no time!
Bringing together the insights and expertise of an all-star team of business professionals, Business Skills All-in-One For Dummies is the quick, easy way to get a handle on the commercial, interpersonal and management skills you need to succeed. You"ll find simple techniques for improving every facet of your work performance - from presenting, project management, negotiating and sales, to accounting, budgeting, time management and team building.
Improve the "soft" skills - fine-tune your communication skills, give powerful presentations, use body language effectively and master the gentle art of persuasion
Nail down the "hard" skills - learn the basics of accounting and budgeting, selling, negotiating and other key commercial skills
Boost performance and productivity - learn techniques for time management, project management, staying motivated, beating stress, controlling meetings and more
Manage for excellence - quickly master critical management skills, such as staff recruitment, team building, ethical decision making and coaching
Get them to follow your lead - discover the secrets of great leadership and learn how to motivate and inspire your people, even through the toughest of times
Open the book and find:
Guidance on team building and project management
How to communicate effectively
Advice on giving perfect presentations
How to negotiate and sell like a pro
Useful information on business accounting and budgeting
Tips on dealing with stress
How to coach others
Pointers on becoming an effective leader
Great suggestions for increasing productivity and performance
Go to Dummies.com®for videos, step-by-step examples, how-to articles or to shop!
4 BOOKS IN???1
Communicating Effectively
Building Your Commercial Acumen
Managing and Leading Others
Increasing Productivity and Performance
Book I: Communicating Effectively 5
Chapter 1: Creating Rapport 7
Chapter 2: Seeing, Hearing, and Feeling Your Way to Better Communication 21
Chapter 3: Pushing the Communication Buttons 35
Chapter 4: Exploring Body Language 47
Chapter 5: Demonstrating Confi dence in the Workplace 67
Chapter 6: Asking the Right Questions and Listening with Intent 87
Chapter 7: Gearing Your Approach to Your Audience: Understanding Different Decision-Making Styles 103
Chapter 8: Getting Ready to Make a Presentation 127
Chapter 9: Using Great Visual Aids in Your Presentations 137
Chapter 10: Negotiating Powerfully from the Outset 153
Book II: Building Your Commercial Acumen 167
Chapter 1: Get the Right People on Board: Making the Million-Pound Decision 169
Chapter 2: Feeling Confident with Accounting and Budgeting 185
Chapter 3: Harnessing the Power of Technology 211
Chapter 4: The Seven-Step Selling Cycle 221
Chapter 5: Easing Into Change 231
Chapter 6: Dealing with Risk and Uncertainty in Key Projects 251
Book III: Managing and Leading Others 271
Chapter 1: Working Together in Teams and Groups 273
Chapter 2: Tapping into Passion and Purpose 285
Chapter 3: Tuning into Values 301
Chapter 4: Managing Emotional States 311
Chapter 5: Strengthening Relationships in Tough Times 323
Chapter 6: Dealing with Ethics and Office Politics 339
Chapter 7: Coaching through Confl ict 359
Chapter 8: Becoming an Engaging Leader 371
Book IV: Increasing Productivity and Performance 391
Chapter 1: Leading People to Peak Performance 393
Chapter 2: Making Goals Come Alive 407
Chapter 3: Being an Expert at Performance Appraisal and Management 421
Chapter 4: Project Management: The Key to Achieving Results 437
Chapter 5: Looking at Staff Resources on Projects 449
Chapter 6: Finding Your Motivation 471
Chapter 7: Relax, it's Only Work! Stress in the Workplace 481
Chapter 8: Getting Things Done with the Help of Others 501
Chapter 9: Perfecting the Art of Delegation 521
Chapter 10: Organising Your Time and Your Tasks 529
Chapter 11: Making the Most of Meetings 551
Chapter 12: Dealing with Your Emails 559
Index 567
Date de parution : 03-2012
Ouvrage de 160 p.
Disponible chez l'éditeur (délai d'approvisionnement : 12 jours).
Prix indicatif 31,03 €
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