Lavoisier S.A.S.
14 rue de Provigny
94236 Cachan cedex
FRANCE

Heures d'ouverture 08h30-12h30/13h30-17h30
Tél.: +33 (0)1 47 40 67 00
Fax: +33 (0)1 47 40 67 02


Url canonique : www.lavoisier.fr/livre/autre/assessing-business-excellence-2nd-ed/porter/descriptif_1545275
Url courte ou permalien : www.lavoisier.fr/livre/notice.asp?ouvrage=1545275

0 article 

 Frais de port 0,01€*

Exclusivité web : à partir de 35 euros d’achat, frais de port à 1 centime pour les expéditions vers la France métropolitaine, la Suisse et l’UE avec Colissimo ou GLS

Assessing Business Excellence (2nd Ed.) A Guide to Business Excellence and Self-Assessment

Langue : Anglais

Coordonnateurs : Porter Les, Tanner Steve

Couverture de l’ouvrage Assessing Business Excellence

Assessing Business Excellence presents a strategic framework for business excellence and total quality management and shows how you can be actively involved in continuous improvement by systematically reviewing your business activities and results against holistic business excellence frameworks.

For all practitioners who seek to use total quality management to improve their organization's effectiveness, efficiency and responsiveness, this title is the essential route map to business excellence. From two leading expert authors comes a book where the most recognized quality award criteria are used to explore the concepts of business excellence and self-assessment.

This book:
* Introduces the major business excellence and total quality frameworks including The Malcolm Baldrige National Quality Award and the European Quality Award and ISO9000:2000
* Compares the frameworks and identifies their strengths and limitations
* Introduces the self-assessment process
* Explores the main approaches to self-assessment
* Illustrates the practical benefits of self-assessment through case examples

Introducing excellence; A quick guide to the National Quality Awards; The Malcolm Baldrige National Quality Award; The EFQM Excellence Model; The Deming Prize The other major national excellence frameworks; The ISO9000:2000 Quality Management System; How do the models compare?; The models and self-assessment; Building an excellence platform; The excellence hall of fame; Further reading; Appendices; Index.
Professional Practice & Development
L. J. Porter

Date de parution :

15.6x23.4 cm

Disponible chez l'éditeur (délai d'approvisionnement : 14 jours).

Prix indicatif 160,25 €

Ajouter au panier

Date de parution :

Ouvrage de 288 p.

16x24 cm

Sous réserve de disponibilité chez l'éditeur.

Prix indicatif 49,51 €

Ajouter au panier