Analyzing and Theorizing the Dynamics of the Workplace Incivility Crisis, 2013 SpringerBriefs in Psychology Series, Vol. 8
Auteur : Leiter Michael
Chapter 1: The Current Crisis.- Chapter 2: Forms of Workplace Mistreatment.- Chapter 3: Causes and Consequences of Workplace Mistreatment.- Chapter 4: Taking Action to Address Workplace Incivility.- Chapter 5: Civility, Respect, and Engagement (CREW) in the Workplace at the Veterans Health Administration.- Chapter 6: The Impact of CREW.- Chapter 7: Conclusion
Presents a theoretic framework for analyzing the workplace incivility crisis
Draws upon a decade of research activity on workplace bullying and incivility
Presents perspectives on individual cognitive elements as well as collective group rationales
Considers concrete methods for addressing perpetuating workplace incivility and points towards action agendas for evaluating the impact of such methods ?
Includes supplementary material: sn.pub/extras
Date de parution : 10-2012
Ouvrage de 87 p.
15.5x23.5 cm
Disponible chez l'éditeur (délai d'approvisionnement : 15 jours).
Prix indicatif 52,74 €
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