Supervision today! (book alone)
Auteurs : ROBBINS Stephen P., DECENZO David A., WOLTER Robert
PART I: DEFINING SUPERVISION AND SUPERVISORY CHALLENGES
1. Supervision Definitions
2. Supervision Challenges
PART II: PLANNING, ORGANIZING, STAFFING, CONTROLLING AND DECISION-MAKING
3. Planning and Goal Setting
4. Organizing
5. Staffing and Recruiting
6. Controlling
7. Problem Analysis and Decision Making
PART III: MOTIVATING, LEADING, COMMUNICATING, AND DEVELOPING
8. Motivating Followers
9. Leading Followers
10. Communicating Effectively
11. Developing Groups
PART IV: APPRAISAL, SAFETY, NEGOTIATION, CHANGE, AND LABOR RELATIONS
12. Performance Appraisal
13. Workplace Health and Safety
14. Conflict, Negotiation, Discipline and Politics
15. Change Management
16. Supervision and Labor
POSTSCRIPT: PERSONAL DEVELOPMENT
Date de parution : 04-2009
Ouvrage de 480 p.
21x27.6 cm