Labor relations and collective bargaining (9th ed )

PART I: LABOR RELATIONS OVERVIEW
Chapter 1 History and Law
Chapter 2 Challenges and Opportunities
PART II: THE COLLECTIVE BARGAINING PROCESS
Chapter 3 Establishing a Bargaining Unit
Chapter 4 Unfair Labor Practices
Chapter 5 Negotiating an Agreement
Chapter 6 Negotiation Models, Strategies & Tactics
PART III: COST OF LABOR CONTRACTS
Chapter 7 Wage and Salary Issues
Chapter 8 Employee Benefits Issues
Chapter 9 Job Security and Seniority
PART IV: THE LABOR RELATIONS PROCESS IN ACTION
Chapter 10 Implementing the Collective Bargaining Agreement
Chapter 11 Grievance and Disciplinary Procedures
Chapter 12 The Arbitration Process
Chapter 13 Comparative Global Industrial Relations
Appendix A Texts of Statutes
Appendix B Collective Bargaining Simulation

Endnotes
Glossary
Photo Credits
Index