Developing management skills (8th ed )

Develop ten essential management skills.

With an emphasis on self assessments, Developing Management Skills gets readers involved in the learning experience, helping them connect the theories to their own lives. Further, this text focuses on developing the ten essential skills needed for success and gives readers tangible goals to work towards.

Based on suggestions from reviewers, instructors, and students, a number of changesincluding new skill-assessments and cases, and updated researchhave been incorporated in the eighth edition.

PART I: PERSONAL SKILLS
1. Developing Self-Awareness
2. Managing Personal Stress
3. Solving Problems Analytically and Creatively

PART II: INTERPERSONAL SKILLS
4. Building Relationships by Communicating Supportively
5. Gaining Power and Influence
6. Motivating Others
7. Managing Conflict

PART III: GROUP SKILLS
8. Empowering and Delegating
9. Building Effective Teams and Teamwork
10. Leading Positive Change

PART IV: SPECIFIC COMMUNICATION SKILLS
Supplement A. Making Oral and Written Presentations
Supplement B. Conducting Interviews
Supplement C. Conducting Meetings