You will find below the essential information needed
for browsing our website. If you require further help,
please do not hesitate to contact our help desk by email or by telephoning,
we will be pleased to assist you (Tel: 33 (0)1 47
40 67 98).
Overview of the Lavoisier Booksellers website
On Lavoisier.fr you can search,
select and place orders for the books and CD-ROMs you
require from a catalogue of over 700,000 titles.
The titles we list relate almost exclusively to science,
technology and medicine. Our only incursions into the
social sciences cover economics, management and
law titles in reponse to the demand from our customers.
However, if it is literary works you are looking for,
this website is not intended for you!
Our quick search engine, located on the
home page, stays visible throughout your visit in the
top part of the browser's window. You can use it at
any time by entering one or more keywords (word(s) from
the title or author(s) name ), an ISBN, or the Lavoisier
to start the search.
If the quick search finds a high number of results (of
which only the first 100 will be displayed), enter two
words from the title and this should be enough, but avoid
using general terms like dictionary, handbook, etc.
Select a subject heading (or subheading)
by clicking on it. Enter a keyword(s). Then tick the "exact
word search" box if you are sure of the keyword or author's
name you have entered (e.g. by entering export, both exporting
and exports will be ommitted, but they will be included
if this box is not ticked). Specify also if book descriptions
and synopses should be part of the search (this affects
about 100,000 titles) by ticking the appropriate box.
Lastly, choose date or alphabetical title order for showing
Click on to
start the search.
Please note that the more complex the search criteria,
the longer the search will take.
If the search returns an exact match,
the book description will automatically be displayed.
This will always be the case when searching by ISBN or
Lavoisier reference number.
Where more than one title matches the search, a list
will be displayed. Click on a title to open up the detailed
description. Click on the author's name to obtain a
list of other titles by the same author. However if
there is only one title by that author, the detailed
description of that title will be displayed automatically.
The amount of detail included in the description will
vary according to the information available to us or
which we have been able to generate. The descriptions
will assist you to select titles by giving author(s),
title, availability, language, subject, price, publication
date, format, jacket scan, description, contents, etc.
Prices are shown as firm, approximate or unknown. Where
a price is shown as approximate, this is because it
has not recently been updated (which may not necessarily
mean that the actual price is a lot higher, but that
the publishers have not given us an up-to-date price).
If the price is shown as unknown, you can send us a
price enquiry by email. We will then contact the publishers
to obtain a price (the time taken to get back to you
will depend on how quickly the publishers respond).
Selecting books using the basket
If you are interested in a particular
title, slip it into the basket by clicking on the trolley
displayed alongside. If there is no trolley shown in the
results list or below a book description, this means that
the book is no longer available for sale.
You can view
the contents of your basket at any time from the menu
on display. You can remove a title by clicking the bin,
or change the quantity, recalculate the total, or return
to the description by clicking the title.
The basket stores
the various titles selected until the order is placed,
unless you decide to empty it.
Ordering the titles selected
Once you have selected some titles
and the appropriate quantities, all you need to do is
click the order button. You will then be asked for your
details including a delivery address (if different from
the invoice address). Delivery will be to the country
of your choice. You can choose to save your details by
using your email address and a password you specify to
avoid having to re-enter the customer details the next
time you place an order.
Tell us how you would like the order to be despatched
(by standard or express service). We offer free delivery
in some cases, please see our online
terms and conditions for further information.
To facilitate the administration of your orders, it
is possible for you to enter an internal reference as
well as instructions for our attention on each line
of the order. Your order reference will obviously be
repeated on the invoice.
If you would like to order
a book where the price is approximate or unknown, you
can set a price limit not to be exceeded. The price
limit is set by default at 20% above the approximate
price or at 80 € if the price is unknown. You can
change the price to one which suits you. We always undertake
to charge the actual price of the of title even if it
is below the price limit set by you.
For instance, if
you have selected a title with an approximate price
of 70 € and you set a price limit of 80 €, the
sale will go through if the price is actually 75 €,
but if the actual price is 81 €, the order will
be cancelled without affecting the remainder of the
Selecting the method of payment
On Lavoisier.fr you can choose to pay by any
of the following :
by credit card. Payments
are processed by secure transaction
using the SSL standard, the most secure standard
on the market.
by entering your customer number
if you already have an account
by cash on delivery (a supplement
of 4.57 € will be payable).
by cheque drawn on a French
bank or by bank transfer. For this purpose, you
can raise a Proforma invoice which you should print.
Please remember to include the number of the document
when making your payment, otherwise it will not
be possible to allocate it and to, therefore, process
An order number is
then issued whatever method of payment has been selected.
Please make a note of it as this will help with any